The focus here will be on realworld use cases and practical examples. Adhearsion makes it easy to pull information from databases or LDAP, web APIs, SoftwareasaService SaaS clouds, and any other source of data you can imagine. In this session we will demonstrate realworld integrations between Asterisk and everything else: CRMs, issue trackers, groupware suites, calendars, instant messaging, and even a few unlikely integrations like helicopters. Like Rails and Django and CakePHP make web development easy, Adhearsion makes voice development a joy. It is the glue between Asterisk and everything else, enabling you to focus on solving your problem rather than telephony details. It is the first of its kind in the open source world, designed to maximize productivity and flexibility. Under development since 2005, XiVO became the first Asterisk custom communications solution in EMEA in 2012 with 4000 downloads worldwide per year, 10 fulltime developers and several hundreds of customers.įor the first time, you wiil see XiVO demonstrations on Avencall booth on Astricon 2012.īen Klang Principal / Technology Strategist Mojo LingoĪdhearsion is a voice application development framework. The development methodology based on the Scrum process allows us to deliver very quickly new XiVO versions and to be very responsive to market needs. The telephone becomes the link between different applications. XiVO disrupts the traditional telecoms market with solutions customized to the needs and business. XiVO is a powerful, scalable and cost effective solution. XiVO communications servers are industrial and packaged solutions with a wide range of value added features such as unified messaging, conferencing, IVR, Computer Telephony Integration, web services, contact center services, fixedmobile convergence and so on. XiVO is an open source unified communications system based on Asterisk for allsized businesses. Xavier Carcelle VoIP Engineer Manager AVENCALL The limitations are few, stretching only to the user's imagination and the fast-growing abilities of the AMI. The in-application possibilities are boundless, allowing customised Contact Centre administration that includes the dynamic management of agent call queues at peak times and instantaneous collective system control. Using HTML5 Web Sockets and NodeJS, we will produce an extremely powerful tool capable of instantaneous interaction with Asterisk through the AMI. The Asterisk-AMI module has been open-sourced on Node's Package Manager (npm) allowing widespread creation of real-time applications using NodeJS.ĭuring the session, we will implement a browser-based application inspired by Holiday Extras' work. Contact Centre agents now benefit from an immediate connection with Asterisk via their browser. By using cutting edge NodeJS and HTML5 technologies, Holiday Extras have created a new layer to their CRM system this is as a result of the $800,000 that they have invested in hassle-free technology.
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